It’s Great to Receive Emails Like This From a Happy Roof, Trim and Gutter Client in Newport News, Virginia

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Excerpt: It’s GREAT to receive emails like this! Jim, Please don’t feel bad about not seeing me on the job site. I wasn’t there much myself. This was the first time that I used a contractor for a large (large to me) project. Overall I was very pleased. I had planned to obtain several quotes on the roof but in the end you were the only contractor I spoke with. Your use of technology as well as your qualification as a Certain Teed partner impressed me. Your quote for the basic roof installation was in…

The Ugly Truth That Contractors Know About Your Home

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Excerpt: It was 1999 when the reality that homeowners don’t look at their own homes was illustrated to me in a potential dispute with a client. The crew had just finished the roof on the small townhome and were sweeping off the loose shingle granules and cleaning up.  I had arrived to ensure the client was satisfied and to collect the final payment. “How do you like the way the new roof looks, ma’am?” I asked. “Well it looks real nice, but you guys messed up one piece.”  She replied. Surprised, I queried, “What piece is that?” as I walked backwards into the street to…

New Roof, Siding, Windows and Trim = Different Home at Same Address in Hampton!

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Excerpt: Everyone loves “Before & After” pictures, but seldom are some as dramatic as the transformation that we witnessed in Hampton on Missionary Ridge.  Our clients loved their neighborhood and their home that they had raised their family in, but knew that it was long overdue for some updating.  So, rather than move to a new home in a different neighborhood and leave so many wonderful memories behind, they contracted Jim Hicks Home Improvement to replace the roof, the windows, the siding, rebuild an built-in entertainment center for a new TV, replace skylights,  replace garage doors, replace entry doors and porch…

Remember Hurricane Irene?

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Excerpt: It was 2 years ago today that Hampton Roads, Virginia got slammed by Hurricane Irene.  It was the hardest we’ve been hit by a Hurricane since Hurricane Isabel in 2003.  If you were here, you’ll remember that Sandbridge in Virginia Beach suffered several tornadoes that were spawned by the storm and Newport News had major damage to an apartment complex due to falling trees. Many low lying areas were flooded and 1.2 million homes and businesses lost power. Three people in Virginia were killed due to the storm Most of the major damage caused by the last several hurricanes have…