Plumbing Leak Becomes a Remodel

Our client suffered a plumbing leak in their kitchen and dining room when the vendor who was installing their new microwave put a fastener into the main drainpipe. When we arrived, the demo contractor hired by their insurance company had completed the tear out as shown in the before photos.

Previous
Next

The client’s insurance company estimated the total cost of repairs and paid our client $11.458.45 to restore them to pre-loss condition.

They asked us to help.

We supplied the insurance adjuster with detailed cost estimates and documentation, and we answered all his questions.

Final settlement from the insurance company: $48,032.40.

Previous
Next

Our client invested some of their own money to make a few upgrades, and to purchase new appliances. The white cabinets and black countertop make for striking combination, while the black handles on the cabinets and drawers add a sophisticated touch. If you look closely at the tiled backsplash, you’ll see that each tile has beveled edges which add interest and reflect the light. Speaking of light, we also replaced the client’s boxy overhead light with a new, more contemporary round fixture in brushed nickel to match the faucet. And don’t miss the drawer and doors on the back of the peninsula. No more struggling the get items stored in the corner cabinet – what a clever idea!

We hope our clients enjoy their beautiful new kitchen for many years to come!

PRO TIP: If you’re dealing with an insurance claim for damage to your home, don’t go it alone. We are experts in insurance restoration, and we know how to work with adjusters. We’re here to help!

When the Mammoth Oak Falls!

When a severe storm passed through the area, it dropped a huge oak tree on this property. When we arrived a few days later, the tree had been removed and the roof had been tarped, but the damage left behind was extreme.

Outside, an entire section of the roof had been crushed and several other areas had puncture holes. We found broken roof rafters and ceiling joists, damaged shingles and roof decking, and broken soffit and fascia.

Inside, there was water damage to the drywall, insulation, kitchen cabinets, and the flooring throughout the house.

After a lot of back and forth with the homeowner’s insurance adjuster, we able to start putting the home back together.

First up was the roof. We installed seven new rafters and a few new ceiling joists. All the damaged roof decking was replaced, and new GAF Timberline HD shingles in Weathered Wood were installed. New flashing, pipe collars, and drip edge restored the roof to pre-loss condition. Replacing and painting the damaged soffit and fascia completed the exterior work.

Previous
Next

Moving inside, the kitchen, living room, and hallway had the worst damage. Of great concern was whether we would be able to match the client’s custom hickory cabinetry. The cabinets had been installed in 2009, but we were lucky enough to find that the local builder was still in business. He custom fabricated a new sink base and peninsula that are a near-perfect match to the original ones.

The original countertops were laminate, and they would have to be replaced due to damage, so the client decided it was a good time to upgrade. They chose a level one granite in “Venetian Ice” which looks great with the hickory cabinets. It is similar in color to the original laminate, but it will be much more durable.

Previous
Next

To complete the interior repairs, we replaced the insulation in the ceilings of the kitchen, living room, and hallway, installed new drywall, and added fresh paint. New Shaw luxury vinyl plank (LVP) flooring in “Touch Pine” was installed throughout the house.

The repairs look great, and the homeowners are enjoying their home sweet home once again.

Previous
Next

PRO TIP: An insurance restoration project typically takes longer than a homeowner-funded remodel and dealing with the adjusters can be challenging. We are experts in this type of work, and we speak the same language as the adjusters. If you or someone you know has experienced a loss that will be covered by insurance, and you live in the Hampton Roads, VA area, give us a call at 757-706-3110 or fill out our online contact form. We’re here to help!

Contractor Horror Story of The Week: Unqualified Contractor Causes Hazmat Danger

Archived; click post to view.
Excerpt: Our story this week comes from our good friend who works for a major Gas company. He tells the following story: “A customer had a gas meter and regulator inside her home and wanted it moved so she had more space in her basement. She hired a contractor (should have contacted the gas company) to move it. He removed the really old regulator (really old regulators had 1 fluid ounce of mercury inside) and gas meter then re-piped it so the customer had the space she wanted. The contractor spilled mercury in her basement. Diagram of a typical inside…

RunningMan Community Clubhouse Home Show April 28, 2012

Archived; click post to view.
Excerpt:   Ever have a question… but not the time to ask?   Your local York County Professionals are hosting: “Have some coffee- Ask a question” so that you can get your questions answered with no appointment, no obligation and no waiting. When: Saturday April 28th Where: Running Man Clubhouse Time: 10:00am – 2:00pm What is this all about? Spring is here!  Many of our friends and neighbors have questions about their homes but a) They don’t have the time to ask a professional b) They don’t want the hassle of making an appointment c) They don’t want a sales pitch, they just would like a question answered! So we decided to come out…

Case Study: Home Remodel & Lessons Learned

Archived; click post to view.
Excerpt: A friend of mine recently completed a home remodel in upstate New York.  I was fascinated to hear about the adventure that led to the beautiful transformation of her home!  I couldn’t help but think to myself that her experience was so much like those of our customers at Jim Hicks Home Improvements here in Virginia.  I’m sure a potential client in Yorktown who is thinking about remodeling their home, or someone in Virginia Beach who would like a new bathroom, or maybe a homeowner I recently met with in Newport News who is dreaming of a new kitchen remodel, would…

What affects the cost of a re-roof project?

Archived; click post to view.
Excerpt: When it comes to replacing the roof on your home, there are many decisions to be made.  Most of the decisions turn on the answer to the question: “what are my goals for this property?” Do you intend to keep the property for many years?  Will this roof be an investment into the property that you intend for it to appreciate with the property? Do you intend to sell the property?  Is replacing this roof merely a necessary evil that you can no longer avoid, but you’re motivated to replace at the lowest possible cost?  Are you an investor trying to flip…

“Thanks for not being condescending”

Archived; click post to view.
Excerpt: The first time one of my female clients thanked me for not “talking down” to her when I was providing her with an estimate for a roof replacement, I was a bit taken aback. I come from a long line of brilliant women. My mother is an executive with the National Air & Space Museum in Washington DC. My Great Aunt was the Head Librarian for the US Tax Court and wrote and published the US Tax Court Digest for 40 years. My grandmother on my father’s side raised 3 boys on a cattle ranch in New Mexico. Needless to say, she was…

Justice Denied for Roof Customer in Hampton

Archived; click post to view.
Excerpt: The following is a true story: Mr. Miller had a steep roof. It was so steep that he couldn’t walk on it. After a large storm, he needed a new roof. He contracted with a local roofing contractor to replace the roof for an amount over $10,000. The contractors replaced his roof and he paid them. He trusted that the contractor had done the job he had contracted for. At the end of the job, from as far as he could tell, it looked OK from the ground. Two months after Mr. Miller paid the contractor, the roof started to leak in several…

How To Make A Wise Contractor Selection

Archived; click post to view.
Excerpt: Hiring a contractor for a home improvement project in Virginia Beach doesn’t have to be an exercise in pain and frustration. Unfortunately for many homeowners, it is just that. The key to making a successful home improvement investment lies in the selection of the contractor. Here in Hampton Roads, we’re a consumer product based society. Most of the products that we buy off of shelves at the department stores, the lot at the dealership or on the internet have already been assembled at the factory. We can hold them in our hands, kick the tires, smell the scent, listen to it work,…

Beware of House Flippers in Virginia Beach

Archived; click post to view.
Excerpt: “A fool and their money are soon parted.” -Thomas Tusser in Five Hundreth Pointes of Good Husbandrie, 1573 There are many “great deals” in the housing market in today’s economy.   But how do you protect yourself against professional “house flippers” who may be unscrupulous?   These professionals buy a distressed property for a low price, apply some cosmetic fixes and then sell it for at a much higher price.  This is known as “Flipping a House”.  The unsuspecting new buyer may be buying a home with many problems that will be very costly to fix. As a home buyer, to protect your…