When the Mammoth Oak Falls!

When a severe storm passed through the area, it dropped a huge oak tree on this property. When we arrived a few days later, the tree had been removed and the roof had been tarped, but the damage left behind was extreme.

Outside, an entire section of the roof had been crushed and several other areas had puncture holes. We found broken roof rafters and ceiling joists, damaged shingles and roof decking, and broken soffit and fascia.

Inside, there was water damage to the drywall, insulation, kitchen cabinets, and the flooring throughout the house.

After a lot of back and forth with the homeowner’s insurance adjuster, we able to start putting the home back together.

First up was the roof. We installed seven new rafters and a few new ceiling joists. All the damaged roof decking was replaced, and new GAF Timberline HD shingles in Weathered Wood were installed. New flashing, pipe collars, and drip edge restored the roof to pre-loss condition. Replacing and painting the damaged soffit and fascia completed the exterior work.

Previous
Next

Moving inside, the kitchen, living room, and hallway had the worst damage. Of great concern was whether we would be able to match the client’s custom hickory cabinetry. The cabinets had been installed in 2009, but we were lucky enough to find that the local builder was still in business. He custom fabricated a new sink base and peninsula that are a near-perfect match to the original ones.

The original countertops were laminate, and they would have to be replaced due to damage, so the client decided it was a good time to upgrade. They chose a level one granite in “Venetian Ice” which looks great with the hickory cabinets. It is similar in color to the original laminate, but it will be much more durable.

Previous
Next

To complete the interior repairs, we replaced the insulation in the ceilings of the kitchen, living room, and hallway, installed new drywall, and added fresh paint. New Shaw luxury vinyl plank (LVP) flooring in “Touch Pine” was installed throughout the house.

The repairs look great, and the homeowners are enjoying their home sweet home once again.

Previous
Next

PRO TIP: An insurance restoration project typically takes longer than a homeowner-funded remodel and dealing with the adjusters can be challenging. We are experts in this type of work, and we speak the same language as the adjusters. If you or someone you know has experienced a loss that will be covered by insurance, and you live in the Hampton Roads, VA area, give us a call at 757-706-3110 or fill out our online contact form. We’re here to help!

From Disaster to Design

Previous
Next

From Disaster to… Design!

What do you do when you have water damage in your kitchen, but your insurance only covers the single cabinet that was damaged? Do you try to find something close and hope it blends? Do you repaint all the cabinets so, at least, the color matches? Or do you think outside the box and get a little creative?

When a pipe burst in Alicia’s home while she was at work, it flooded the entire house. While all the floors, baseboards and some drywall sustained damage, only the sink base cabinet was affected. The rest of the white cabinetry was not damaged or covered for replacement. The mitigation team hired by the insurance company carefully removed all the base cabinets for reuse, but damaged the granite countertops, so they would also have to be replaced. Luckily, this was covered by insurance.

Once the demo was completed, and the home was dried thoroughly, it was time to make some decisions about the next steps. Initially, the plan was to find a similar sink base and to paint everything. Unfortunately, because this was an older home, the cabinet shop could not find a close style match.

Time to turn this disaster into a design! One of the more popular trends these days is to have a contrasting kitchen island, or to select upper and lower cabinets in coordinating or contrasting colors.

The homeowner chose a light grey sink base that had a bit more detailing and trim than the original cabinetry. Working off the new grey and white palette, she selected new granite in a color called Luna Pearl. The old backsplash tile was a simple, white subway style. We changed it up with glass mosaic tile in black, grey, and pearl white, and finished it with Raven black grout. Light grey laminate flooring in a color called “Normandy” carried the theme through the kitchen and dining area, into the living room, down the hall, and into the bathroom. New carpet in “East Beach” was laid in both bedrooms.

The new kitchen is stunning, and the remainder of the home was restored to pre-loss condition. If you’re facing the repair vs. replace conversation with your insurance adjuster, give us a call. We will be happy to show you how to make the most of what you have to work with!

Navigating Disaster Claims and Repairs – What to Expect

Archived; click post to view.
Excerpt: In your typical home improvement project, things move along pretty quickly. The homeowner and the contractor meet to discuss the project, agree on a scope of work and a price, and set a start date. Permits are pulled, materials are ordered, and work commences. The homeowner pays a percentage up front, to cover materials, and makes progress payments until the work has been completed. When disaster strikes – a tree falling on the house, a flood, a fire, etc. – this process can get complicated in a hurry: The homeowner contacts their insurance agent, who files a claim on their behalf,…

A Letter to a College Classmate: Thoughts on Insurance Repairs

Archived; click post to view.
Excerpt: Tim, I’m sorry I don’t work in your State, I would be more than happy to help you out with your recent “kitchen flood”.   Hopefully, I can answer some of your questions about the process you are going through from the perspective of a Professional Remodeling Contractor that has been involved in his share of insurance restorations over the years (Four Hurricanes to date, not to mention all the other things that “happen” to homes) Water Heater in Attic Failed – all materials that could not be dried were removed I’d like to start this discussion with a…

Client Questions: How do I Select a Roofing Contractor When I Have Hail Damage?

Archived; click post to view.
Excerpt: A storm of hail this size can devastate a roof A friend recently wrote me a question about how to evaluate roofing contractors to determine who she should use to replace her hail damaged shingle roof:  Hey Jim, I have a question for you. Our house in Colorado Springs needs a new roof due to hail damage. I contacted three Roofers and got their estimates.Two work with USAA and the other with the manager of our house. He has the lowest estimate 6.000$. The other two are the same….around 11.000$. What do we have to look for when picking one of…

Success Profile for Jim Hicks in Hampton Roads Magazine

"I just want to see my smiling face on the cover of The Rolling Stone"

“I just want to see my smiling face on the cover of The Rolling Stone”  (click on image to enlarge)