Navigating Disaster Claims and Repairs – What to Expect

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Excerpt: In your typical home improvement project, things move along pretty quickly. The homeowner and the contractor meet to discuss the project, agree on a scope of work and a price, and set a start date. Permits are pulled, materials are ordered, and work commences. The homeowner pays a percentage up front, to cover materials, and makes progress payments until the work has been completed. When disaster strikes – a tree falling on the house, a flood, a fire, etc. – this process can get complicated in a hurry: The homeowner contacts their insurance agent, who files a claim on their behalf,…

A Letter to a College Classmate: Thoughts on Insurance Repairs

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Excerpt: Tim, I’m sorry I don’t work in your State, I would be more than happy to help you out with your recent “kitchen flood”.   Hopefully, I can answer some of your questions about the process you are going through from the perspective of a Professional Remodeling Contractor that has been involved in his share of insurance restorations over the years (Four Hurricanes to date, not to mention all the other things that “happen” to homes) Water Heater in Attic Failed – all materials that could not be dried were removed I’d like to start this discussion with a…

Client Questions: How do I Select a Roofing Contractor When I Have Hail Damage?

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Excerpt: A storm of hail this size can devastate a roof A friend recently wrote me a question about how to evaluate roofing contractors to determine who she should use to replace her hail damaged shingle roof:  Hey Jim, I have a question for you. Our house in Colorado Springs needs a new roof due to hail damage. I contacted three Roofers and got their estimates.Two work with USAA and the other with the manager of our house. He has the lowest estimate 6.000$. The other two are the same….around 11.000$. What do we have to look for when picking one of…

Success Profile for Jim Hicks in Hampton Roads Magazine

"I just want to see my smiling face on the cover of The Rolling Stone"

“I just want to see my smiling face on the cover of The Rolling Stone”  (click on image to enlarge)