Slate Roof Leaks in Hilton Village, Newport News, Virginia

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Excerpt: This 1948 built home in Hilton, Newport News, has an original slate roof. As you can see from the pictures, a competitor of ours, using the “guess and goo” technique has tried to stop leaks on the roof with copious amounts of roof tar. This homeowner paid the other contractor for several attempts to fix the leaks which included tarring the slate and replacing some slate. Why are we different? We don’t guess, we test. We performed diagnostic water tests and located both leak sources in under 20 minutes.  WHY DIDNT ANYONE THINK OF THIS THE 1st TIME…or 2nd time…or…

Thank You For All Your Referrals to Jim Hicks Home Improvement!

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Excerpt: We’ve received some great referrals so far this year! Thank you to Anita Pozin, Diane Jones, Chuck Worley, Brad Brinke, Tim Campbell, Tracy Lewis Van Camp, Tina White, Wendy Laufer, Phil Finch, John Jarrell, Frank H Webster Jr, JoNika Yarborough, Robert R. Harper Jr., Kevin Martin, Mike Akers, Lavernne Francis, Scott Janney, Rolf Kramer, – You guys have been so great to us already in 2014! Thank you so much for your referrals, we live for them! We never take for granted the trust and confidence that you place in us at Jim Hicks Home Improvement to take care of your family and…

Very Humbled by a Recommendation from Tim Meyer

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Excerpt: A prospective client of ours asked Tim Meyer for a reference on Jim Hicks. Tim was kind enough to copy us on his response. Its quite humbling but too good not to post: Dear Kim, Thank you for inquiring about Jim Hicks.  What can I say but “top notch”.  I have known Jim for 15 years and his integrity is very important to him and his team.  You see Jim went to the US Air Force Academy and is a very focused as well as bright individual and has brought those core values to his business and his team. I have referred business…

Freedom From The Tyranny of the “One Butt” Kitchen

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Excerpt: This was one of our favorite kitchens we’ve ever done!  It wasn’t the most expensive or the most glamorous but it made such a big impact on the lives of the Jones family from what they had been working with before.  They were patient and kind and a joy to work with!   We were truly blessed to have them as clients! Mrs. Jones wrote on Angie’s List: The price was great, we did purchase a lot of stuff ourselves (appliances, faucet etc)  so the price was more for their labor and coordination between all the different folks that need to work on the house. …

Is Your Brand Low Price or High Value?

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Excerpt: There comes a time in the life of a business where it has to decide what it will represent to it’s clients, or what it’s brand will mean. You might call it a “moment of truth.” In a contacting business, a point where the “roads diverge in a yellow wood” is when the business must choose if it will be “the contractor with the cheapest price” or if they will be known as the contractor that delivers the best value when the job absolutely, positively must be done right. The problem with choosing to be the contractor with the cheapest price is…